Specifically, this colourful gemstone derives from the mineral corundum. Refunds will be issued when this process has been completed.Sapphire is a precious gemstone. Our registered valuers and gemmologists will test all diamonds and gemstones that have been returned to ensure their authenticity and check the diamond characteristics against the diamond certificates we hold for each diamond. We aim to process your refund or exchange within seven working days of receipt of the returned goods. Please include a covering letter with your details and instructions on how you wish us to proceed. All goods sent for refund or exchange must be sent via Royal Mail Special Delivery or by Registered Post if posted in the Republic of Ireland. HOW TO RETURN GOODS BY POSTĪll goods returned for exchange or refund must be fully insured by you at your own expense. This is for added security and ensures we can process your refund or exchange as speedily as possible.

Please call on 00800 90 007 007 or e-mail at and inform us that you are intending to return an item. Please use the returns label we provide with all orders. Please ensure that any goods returned for exchange or refund are in the same condition in which they were received by you (unworn and unmarked), along with all the packaging and paper-work that was provided with the goods. If you change your mind, or are unhappy with the item you have purchased you may return it to us for an exchange or full refund within 14 days of receipt of your order. Please email us for estimated delivery times. Our carriers are no longer guaranteeing Next Day Delivery, but services are continuing to run.

Diamond sapphire rings